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All programmesLeadership & Management / PM-LEA-005

The First-Time Manager

A practical programme in the first-time manager, connecting working concepts with team decisions and relevant workplace examples.

About the Course

This programme develops a working approach to the first-time manager in the context of management priorities and execution. Participants move from understanding the main concepts to examining a case, testing alternatives and explaining a practical recommendation. The three modules focus on role transition, team expectations and delegation. Examples are selected after the training brief so that they reflect the responsibilities and experience of the participant group.

Course Objectives

  • Explain the role of role transition and identify the information required for a reliable assessment.
  • Use a structured worksheet to examine team expectations and compare reasonable alternatives.
  • Identify assumptions, missing evidence and implementation concerns related to delegation.
  • Prepare a decision brief with responsibilities and performance measures for discussion with a manager and team.
  • Translate the exercise into a workplace action plan with owners, review points and measurable progress.

Who Can Benefit

  • Managers and supervisors: apply role transition to their responsibilities through a guided case and a course-specific worksheet.
  • Team leaders and improvement coordinators: apply team expectations to their responsibilities through a guided case and a course-specific worksheet.
  • Strategy and operations professionals: apply delegation to their responsibilities through a guided case and a course-specific worksheet.

Participant experience and learning needs are reviewed before the programme is confirmed.

Curriculum & Practical Work

Day 1

Role transition

Map a current situation involving role transition; separate facts from assumptions and identify questions that need clarification.

Day 2

Team expectations

Compare two approaches to team expectations; explain the expected benefits, limitations and information gaps.

Day 3

Delegation

Develop an action plan for delegation; assign responsibilities and agree how results should be reviewed.

Learning Method

Short concept discussions, guided worksheets, group comparisons and instructor feedback, followed by a workplace action plan.

Educational programme. No professional accreditation is implied; specialist legal, engineering or tax advice requires qualified professionals.