Knowledge capture
Map a current situation involving knowledge capture; separate facts from assumptions and identify questions that need clarification.
All programmesLeadership & Management / PM-LEA-021
Managing Organisational Knowledge
A practical programme in managing organisational knowledge, connecting working concepts with team decisions and relevant workplace examples.
About the Course
This programme develops a working approach to managing organisational knowledge in the context of management priorities and execution. Participants move from understanding the main concepts to examining a case, testing alternatives and explaining a practical recommendation. The three modules focus on knowledge capture, sharing practices and ownership. Examples are selected after the training brief so that they reflect the responsibilities and experience of the participant group.
Course Objectives
- Explain the role of knowledge capture and identify the information required for a reliable assessment.
- Use a structured worksheet to examine sharing practices and compare reasonable alternatives.
- Identify assumptions, missing evidence and implementation concerns related to ownership.
- Prepare a decision brief with responsibilities and performance measures for discussion with a manager and team.
- Translate the exercise into a workplace action plan with owners, review points and measurable progress.
Who Can Benefit
- Managers and supervisors: apply knowledge capture to their responsibilities through a guided case and a course-specific worksheet.
- Team leaders and improvement coordinators: apply sharing practices to their responsibilities through a guided case and a course-specific worksheet.
- Strategy and operations professionals: apply ownership to their responsibilities through a guided case and a course-specific worksheet.
Participant experience and learning needs are reviewed before the programme is confirmed.
Curriculum & Practical Work
Sharing practices
Compare two approaches to sharing practices; explain the expected benefits, limitations and information gaps.
Ownership
Develop an action plan for ownership; assign responsibilities and agree how results should be reviewed.
Learning Method
Short concept discussions, guided worksheets, group comparisons and instructor feedback, followed by a workplace action plan.
Educational programme. No professional accreditation is implied; specialist legal, engineering or tax advice requires qualified professionals.