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All programmesProcurement, Contracts & Logistics / PM-PRO-030

Supplier Performance and Compliance

A practical programme in supplier performance and compliance, connecting working concepts with team decisions and relevant workplace examples.

About the Course

This programme develops a working approach to supplier performance and compliance in the context of sourcing, contract performance and delivery choices. Participants move from understanding the main concepts to examining a case, testing alternatives and explaining a practical recommendation. The three modules focus on supplier scorecards, obligation tracking and corrective actions. Examples are selected after the training brief so that they reflect the responsibilities and experience of the participant group.

Course Objectives

  • Explain the role of supplier scorecards and identify the information required for a reliable assessment.
  • Use a structured worksheet to examine obligation tracking and compare reasonable alternatives.
  • Identify assumptions, missing evidence and implementation concerns related to corrective actions.
  • Prepare an option comparison with cost, service and exposure considerations for discussion with a supply-chain team.
  • Translate the exercise into a workplace action plan with owners, review points and measurable progress.

Who Can Benefit

  • Buyers and sourcing professionals: apply supplier scorecards to their responsibilities through a guided case and a course-specific worksheet.
  • Contract and supply-chain coordinators: apply obligation tracking to their responsibilities through a guided case and a course-specific worksheet.
  • Operations and logistics planners: apply corrective actions to their responsibilities through a guided case and a course-specific worksheet.

Participant experience and learning needs are reviewed before the programme is confirmed.

Curriculum & Practical Work

Day 1

Supplier scorecards

Map a current situation involving supplier scorecards; separate facts from assumptions and identify questions that need clarification.

Day 2

Obligation tracking

Compare two approaches to obligation tracking; explain the expected benefits, limitations and information gaps.

Day 3

Corrective actions

Develop an action plan for corrective actions; assign responsibilities and agree how results should be reviewed.

Learning Method

Short concept discussions, guided worksheets, group comparisons and instructor feedback, followed by a workplace action plan.

Educational programme. No professional accreditation is implied; specialist legal, engineering or tax advice requires qualified professionals.